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Hi, Thank you all for your responses. It appears that it may be an issue with the spec of the PC as it is only 32bit with 2Gb or RAM. When we get the PC's upgraded, I will check again and advise. Thanks again for all you help.

Hi All, I am having issues using our RDP server to dial up to 9.0 and 9.1 IP Offices. Older versions work OK and a colleague who uses their own ISDN can dial up OK to the same systems without an issue. I can open the manager program and it finds the IP Office (broadcast and static) but when I...

Thank you all for your replies. I had tried the monitor and sent the same 6 digits back out but that did not seem to work either. I programmed an extn with the .Si<number without the leading 0> and that works perfectly. Thank you IPGuru and everyone else for your suggestions.

Thank you. I will try the Si suggestion and let you know. I think it is a software issue but Avaya are saying it isn't? Thanks again

Thank you Okkie26. I have done this, but they are telling me that they are not seeing it and are not blocking it. Any other ideas please?

Hi All, I have an issue with calls not showing the users CLI when dialling out over ISDN. I have used the .s and .S and various number lengths after that to send the DDI, I have tried it as a user shortcode and system shortcode and sending the call through ARS. It will only ever show either...

Hi Thanks, I do already have remote phones working on the site. The system is 8.1 (52) and the phones are 6.2209 firmware. The phones work OK for a week then drop and take forever to register and the code comes back as above in the monitor trace? Any more thoughts as to what "reason 6" is in...

Hi All, I have a 9608 phone which is not registering. I have run a monitor trace and I get 222699096mS H323Evt: Recv: RegistrationRequest (IP Address removed); Endpoints registered: 2; Endpoints in registration: 1 222706872mS H323Evt: GK: Unregister endpoint (customer name removed)...

Thanks very much. I think I've got it now

Hi, Thanks for the reply but now I am a little confused, they have two alog trunk cards in the main 500 unit, so which one would be the modem port and also can that line only be used for remote access or can it be used to dial out as fall back? does it need a modem to be connected the system...

Thanks very much, can you use any of the alog line numbers that are connected to the IP office to connect or does it need to be a specific one?

Hi all, I was just wondering if anyone knows if it is possible to use sip trunks to connect to the IP Office 500 v2 6.0.18 for remote programmng and if so how? The site only has sip trunks and 3 alog trunks. The LAN is connected to a PC that has no internet access. Thanks for any help.