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I have an NEC 2000 and had reports of a fax machine not working. I went onsite to investigate and found out that there is dialtone on the fax, but it doesn't answer when you call it. If I hook up a butt set to it I can hear clicking/stutter type noise when it's supposed to be ringing but it...

We recently cut over long distance service from ECCI to AT&T. We connected to ECCI through a T1. We have ISDN from AT&T for local service. AT&T will handle our LD via the ISDN. I checked AFRS and see that the NPC for long distance numbers is OPR 3, local calls are OPR 2. It was quicker to...

MercuryComm, Thanks! I had already reset the VM server and that had no effect. I switched the IO-24 to MB, then back on. After it came back up I noticed that it had more lights lit on it than it had before. I did another lamp reset from the AD-40 and all is well. thanks again.

Thanks for the pointer. I had already located the CMWL_T command, which looks like it goes to the same configuration section as you have to specify by extension or LENS. When I look up the settings for an extension with the light stuck on, it lists the following: MWLAMP On (off is greyed out)...

I have a 2400 IPS with MCI and an AD-40. A few days ago I started getting calls that the voicemail lights on the phones (NEC Dterm series E) were not working correctly. They're either on when there's no messages, or they won't illuminate when a new message is left. All the voicemail functions...