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I have several analog extensions which have equipment attached to them that required DTMF tones. For each of these extensions, I set the following in program 15-03:

It's not anywhere. WebPro, PCPro, and through phone. It's either a deprecated feature (I'm on 8.0.65) or it's been disabled somewhere else.

I thought installer was the highest level. Nevertheless, option 15-03-12 is still not present (under manufacturer login).

On my system, there is no 15-03-12. In fact, several options are "missing": 01 - Signaling Type 03 - Terminal Type 04 - Flashing 05 - Trunk Polarity Reverse 06 - Extension Polarity Reverse 07 - Enabled On-hook when Holding 08 - Answer On-hook when Holding 09 - Caller ID External Module...

I have a device (Sensaphone 400) that requires an analog phone line. I attached it to an analog port on the NEC SV9100. When called, the device will answer and give status information in a computerized voice. The problem is that it only answers if the ring cadence is set to one second on...

I have a programming manual but for version 5 and my SV9100 is version 6. However, this is explained for that program. Thanks for the tip. I did get this working using mobile extension but that's not as desirable because a list of caller ID's has to be set up prior to use. DISA would be best...

I thought of using DISA but I only have PRI trunks (many DID numbers available for use though). I can't seem to enable DISA on this type of trunk and I can't dedicate it to DISA since it's used for incoming/outgoing calls.

Just tried those options for the voice mail extensions (COS = 14) and no go. Thanks for suggestions.

SV9100

I want to allow outside callers (employees) to call our main number and, during the auto-attendant greeting enter in the previously disclosed system park retrieval code and connect to the other outside caller who is on system park. First, I've changed our system park retrieve code from *6 to 6...

So where did you end up adding @@@5551212? Because I would like to add that as well as @@@976 into my restricted tables but can not get it to work without messing up ARS in general (911 included).

I knew what CAP keys are used for but I did not know that I could make a virtual extension key for my own extension. By doing this, the key flashes when a call (any source) arrives. This is a more desired effect than having no key flash (other than ANSWER) when the source is external. Now the...

I'm also a recent convert from the Nortel line (Option 11C). There are some things that I just expected the NEC to be able to do. A "release" feature key is one of them. I also dislike the way the CAP and ICM keys work. If my phone is ringing, I would like to see a blinking line appearance...

Is there a way to disable that "feature"? I ask because all of our desk phones forward on busy/no answer conditions to voice mail. So everyone's dial tone stutters when the handset is picked up. Personally I find it annoying and would only like to hear it if my phone is in an "all call"...

I use Valcom V-2006A paging controllers which interface to my NEC SV9100 via a trunk port. The Valcom unit provides dial tone and accepts DTMF digits to choose a zone over which to page. I have a large number of analog phones and users don't know how to hang up properly and end up sending a...

I have four sites with netlinked SV9100's and I have common system park keys on phones at all four locations. Works like a charm with each location being able to see the other locations' parked calls (and retrieve them). The limit is 64 "orbits" or unique keys.

Once again, thank you! The documentation for 21-06-05 does not indicate that I can use wildcards. Works like a charm!

Is there a way to universally block all calls to 976 dialed as NPA + 976 + XXXX or 1 + NPA + 976 + XXXX? The "Toll Restriction - Common Restrict Code Table (21-06-05)" only allows for 10 entries and simply putting 976 in this table does not block calls dialed as ten or eleven digits (who has...

The advice in that document is what I needed. Thanks. I used D011RE as my dial treatment. I also found out that if I'm using F-Routes, I need to put the dial treatment in 44-05-08 and not in 26-02-06. Now I have another question related to ARS. In my area there is area code 947 which I use...

Good question. SV9100. I saw the emulator in the 8100 and wished NEC had included that for the 9100. Very cool feature.