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  1. HomeFone

    Phantom DN Question

    It will not be a DID/Target line. Would like external callers to dial into AA (puts call into system-keeps track of calls, agent can forward calls to that ext.) and then dial an ext. to go direct to cell or other external number. Agent will have 2 ext. ie; x230 for phone x231 for cell. Thanks.
  2. HomeFone

    Phantom DN Question

    I've seen phantom DN's on other systems. Whereas there is no physical set attached and the DN redirects to cell phone or some other external number. How is this done on BCM400 4.0? Also would like to see if it can be done without using up an IP Seat. Thanks in advance.
  3. HomeFone

    Trying to get DID's to go to VM

    Thanks that worked. Just what I needed.
  4. HomeFone

    Trying to get DID's to go to VM

    Hi and thanks in advance. Might be a simple question or (hopefully simple answer) Have BCM 400 4.0 using auto attendant to answer calls. Have DID set to ring&app on one ext., I can get it to FNA to another ext. but don't know how to program it to go to VM. Any help is appreciated.

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