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MitelAppie, Thank you for the response and all the advice. Carlos

MitelAppie, Does the Mitel Console software have a wizard on it, or does the wizard have to be invoked from the application installation? By rerunning the configuration wizard, will it set all the settings back to default for the console software? Thank you Carlos

Hello, Just trying to find some answers. I have a 5550 IP Console that I need to swap. It's a one to one. All the settings, software, hardware will stay the same with the exception of the IP console. Does the software need to be reinstalled on the computer or does the only thing that...

Our Software Version is LW17 K33 It is on a Mitel SX-200 Light PABX Thanks for all the help.

kwbMitel, I agree with you about the hunting. If the phone is on busy or on DND, it should roll. This is what is driving me nuts. Here is the configuration. We have an 800 number that sends a DNIS 4 digit number. The DNIS number hits the same extension with a voice mailbox. I have...

kwbMitel, We use 4025 SuperSet phones. I have been testing and if my first extension is busy, i.e. on the phone, it will not roll to the second extension it goes to the mailbox of the phone extension. If it is on DND, then it will go to the second extension. Can you shed some light on...

I have setup two hunt groups. The hunt group form 17 will properly start from the access code, go to the first extension. After that, the other extensions will not ring as part of the hunt group. It is my understanding that the hunt group rings the first extension, if they are busy, or DND, or...

I appreciate it Doktor. I have figured it out. I am posting it here in case anyone needs it. The best thing I found out was to create a phantom extension as the last extension in the hunt group and the place a foward (always) on the extension to go to the respective mailbox you want to end on...

Doktor, I can't thank you enough. I wish you had been our tech here on site. I have programmed our VMX 200 with our SX 200 Mitel phone system and it is a very succesful implementation. Do you know anyone on this forum where I could ask a simple question about the SX Mitel 200 hunt groups...

Doktor, I was following the thread you posted thread923-1572619: Octel Single Digit Schedule. When we press 1 or 2, the options will lead to a hunt group on our phone system. Will the extensions, which lead to hunt group extensions, by pressing 1 or 2 respectively, have to have voice mail...

Doktor, Never mind. I figured it out. We have the SW-40019 installed. Thank God its Friday.

Doktor, Thank you for the reply. A bit of off centered question. Our system release is S.3.0.1-2 (10/28/98). The prompts on the weblink are different. Our prompt gives us a . not an @ sign and the L F command to check for our installed functions is not part of our possible feature list...

My company has a VMX 200 Voice Mail System attached to a Mitel 200 Light PBX. Our predecessors have left no documentation. We have configured our Mitel box but we don't have the expertise to setup a voice mail box for an application to have "Press #1 or Press #2". I am looking for knowledge on...