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Thanks a lot... For all your response....So I suggested 1 engg per shift.... total 5 engg around the clock...some thing like this... Emp Sun Mon Tue Wed Thu Fri Sat OFF A OFF OFF M M M M M 2 B M M E E E OFF OFF 2 C E E OFF OFF E E E 2 D OFF N N N N N OFF 2 E N N N N OFF OFF N 2

We have S8720 server with 2 g650 GW and 2000 station...Request you to let us know how many engineer I need to have for supporting this setup for 24/7

Sry and thnx Randy,, CM- 6.2 And IP endpoints.....After any unplanned power outage....not all the phone but randomly phones goes to no dial tone but display seems to be fine.

When ever we have unplanned reboot of the system like Power outage etc.After the power up few phones will have registration issue.Please help.

HI All, USB backup is possible in CMS V14 ?...I know it is possible in CMS V16. Please clarify

CAn i have document which talks about the usage of the product and installation guide for Nice Integration management

Thank You !

Do we need to follow Avaya S8700 Periodically reboot.If yes, Why ?

Hi Kyle555, Thanks for the speedy response! I use dadmin account and I see command display internal-data but it is not complete command since system is asking for me """"Please enter one of the following object command words: atd-port ext-map...

Hi All, We have department who works from 9AM - 7PM. The issue is one agent login show 12:01 AM. which agent claim he never logged-in.This is the 2 time issue reported in 6 months but for a different agents.... The agent login via one-X agent. Please help to find out the Mystery login...