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  1. mwordenu8

    Field cannot be summarized

    I'm using Crystal Reports IX. I've done lots of grouping and summaries to count the records present. Displaying the users that don't do much work, that have no records to be counted is where I'm failing.
  2. mwordenu8

    Field cannot be summarized

    I forgot to mention I have attempted to follow other posts that detail using the following two formulas: @NullTestIf IsNull({Customer}) then 1 else 0 @DistinctCountIf Sum({@NullTest}) >0 then DistinctCount({Customer})-1 elseDistinctCount({Customer}) When I save the @DistinctCount formula I...
  3. mwordenu8

    Field cannot be summarized

    thread767-805592 I want to count for each user tickets/records entered. I need the report to also show those users that did not issue any tickets in the period so the count or distinct count would be 0 or a Null value. How do I get Crystal to return a value of 0 where no records exist to be...

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