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We do have Entman installed. I need the logs to run thru a script that I have writen. I have set up direct dialing using our WAN for all these sites. The script is to analyze bandwidth usage for calls between sites.

Does anybody know if it is possible to FTP the Voice Quality logs from a 3300? I have looked around while FTPed in, but could not find anything. I know you can export them via the System Administration Tool. But I have 30 sites and would like to be able to automate the process. 29 of the...

I have added the address to the Trusted sites, as well as disabling the popup blocker. Still does not work.

I am trying to export forms from 29 3300 ver 9 PBXs. The export works on 25 of the 3300. When I try and export from the other four, I get an Invalid Access Tool Detected error. I have cleared the IE Cache and the 3300 has been rebooted. I was wondering if anyone has encountered this error...

I have a 5224 IP phone with a callback message that the user can not erase. When the user presses the vm key, they do not get the Callback softkey, they just hear they have no new messages. Last week the user was able to erase callback messages and nothing has changed for that ext. I checked...

I got the remote monitoring of the software, maintenance logs working fine. But the login/logout audit logs do not appear in the maintenance log when they are monitored remotely. Is there a way to make the login/logout audit log write to the maintenance log so they can be viewed remotely?

I want to track who is logging into the 3300 and syslog would be a lot easier then going into all of them to manually check.

Is there a way to send the logging from a 3300 to a syslog server?

Make sure the SNMP is turned on on the PBX and the community strings on the PBX and EM are the same. I was having the same problem and that was the fix.

On the 7100 Management Access Point, is it possible to change the admin and/or engineer password by signing in as the root user (the root password is the only known password)? Any help would be appreciated.