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  1. emackey3k

    BSR Not Working

    We are trying to use BSR between two call centers. The local switch is a G3 V15 and the far switch is G3 V13. I believe to have the primary, status, and interflow vectors set up correctly on both sides. We are using a h.323 trunk between the centers. The error we are getting is event error 251...
  2. emackey3k

    96xx phones latest firmware no call log when voicemail is left

    Thanks mattKnight that resolved the problem.
  3. emackey3k

    96xx phones latest firmware no call log when voicemail is left

    I have a minor annoyance that just started happening with the latest firmware on the 9620 and 9650 phones we have deployed. The call log works fine unless the caller leaves a voicemail. If there is a voicemail then there is no record of the call in the call log. The 4610 and 4620 phones we have...
  4. emackey3k

    Anybody using Windows 7 with their Avaya apps?

    I have been running Windows 7 for a few months. Had a problem at first with CMS (release 16) and the Avaya terminal emulator. Found the problem for me was on XP we never used ssh to connect before but needed to in order to connect with the new software.
  5. emackey3k

    Nice Analyzer Automate Report

    Is there a way to automate a Nice Analyzer Report to run daily? We are running Nice Analyzer release 3.0.3 SP4 Build Number 25. I looked around the help and googled for awhile but was unable to find anything. Any help would be appreciated. Thanks

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