We have GP8 and sometimes a user account will not log out properly and release any locks. Try running the following Query from your company database:
-- RUN THIS QUERY TO VIEW ANY SALES TRANSACTION LOCKS
SELECT tempdb.dbo.DEX_LOCK.table_path_name, master.dbo.sysprocesses.loginame...
How are you doing the backup/restore, through GP itself or, SQL Studio?
If you are use SQL studio and can successfully Restore your old company into a new database, you'll want to run the SQL code below, as that updates the DYNAMICS database with reference to the new company database:
--...
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