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  1. chilipalmer

    Problem diverting calls to external number

    it's an ip office 403 with ip office manager v 4.1 (31) with ISDN trunks
  2. chilipalmer

    Problem diverting calls to external number

    i tried that but there is no breakout to an extension programmed in any of the user tabs?
  3. chilipalmer

    Problem diverting calls to external number

    I guess my set up must be different because on the voicemail tab in user CallCenter i don't have breakout, i have voicemail code, voicemail email and voicemail reception. any idea as to where else breakout could be configured?
  4. chilipalmer

    Problem diverting calls to external number

    where will I find the voicemail tab with breakout in IP Office Manager?
  5. chilipalmer

    Problem diverting calls to external number

    The way we do this is that calls on 200 (switchboard) are set up in Incoming Call Route with Destination of CallCenter. Then in User all CallCenter calls are set to Forward Unconditional to the telephone answering service. I can't see anything in Shortcodes to suggest 0 is a short code set to...
  6. chilipalmer

    Problem diverting calls to external number

    I run a small company with 4 staff all with DDIs and with a main switchboard number as well. We have IP Office Manager 4.1 (31). We divert all calls on the main switchboard number to a telephone answering service. Problem is that if an external caller dials one of the DDIs, gets voicemail and...

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