Thx folks. It turns out that the company that we purchased our phone system from really has no idea what they are doing. They advised us that we had purchased everything that we need, well turns out that the did not provide a Advanced Networking License.
Thanks to all that replied.
I agree. The short codes above do work if a user in Canada tries to log with a user on the Canadian phone system. I am looking for a way of sending that *35 short code to a remote system.
On some phones in the UK the tones sent when a button is pressed is not being picked up our Auto Attendant.
Has anyone else heard of this happening and what might be done to correct.
To recap on some phones in the UK pressing 1 is not being reconized by the auto attendant. However if you...
I have users in the UK that want to be able to login as an agent in our Canadian Office. I know that it needs to be handled by a short code, I just can not figure out the syntax.
I.E. We have a help desk in Canada and a user in the UK office wants to be able to login to cover a shift.
We...
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