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  1. JrCowley

    How to view Log files

    Hello, Anyone out there know how to view .tar files after extracting your logs?
  2. JrCowley

    Supervisor Telephony/Port

    Thanks! I actually just found that on the "help" link. Someone had told me that the position Id of the supervisors set had to be entered there; I guess not.
  3. JrCowley

    Supervisor Telephony/Port

    Thats what I've been doing, but I'm curious to know what this entry is for. Do you know what it's looking for? Thanks!
  4. JrCowley

    Supervisor Telephony/Port

    Hello, Does anyone know what you enter in the "Telephony/Port" area of the Supervisor details in Contact Center Manager? Thanks!
  5. JrCowley

    CCM Script call flow

    Hello all, I'm looking for insight into why a call would show being transfered from one application to another application in CCM Call by Call reports, when there is nothing written in the orginal script to transfer the call. Any help would greatly appreciated!

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