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Is there any way to lock the volume setting on user handsets? I am wanting to make it so the user can not turndown the volume so they can hear pages over the handsets. Thanks,

Any thoughts?

Yes, all codes are good. Here is a pic of the bcm monitor maybe it will help in explaining.http://www.claytonftp.com/job/image001.jpg

OK, so we have 2 bcm's connected with voip. Office 1 has pri office 2 has 4 analog lines. When a caller calls office 2 the call is transfered to office 1, if the caller gets VM and presses 0 it goes back to the AA. During this time the call is taking up both an incoming and outgoing line for...

I am pretty sure I know how this is happening and can recreate it but have not figured out how to fix. Taking multiple lines can occur when callers press 0 to go back to the main menu. For some reason it takes an outside line and calls our main number to get the Auto Attendant. When someone...

I got it fixed. I ended up purchasing another drive, and all is well. case closed

I have an old BCM 1000 running 3.6. My harddrive crashed. Due to the difficult to find replacement HD, I purchased a refurb from a local var. However, the default passwords are not working. I've called the var, but no help. I was told it was a good gho image... Question is, how do I go...

I'm looking for a long range phone that will work with bcm1000 ver4.0 for Agents in the call center. I've tried the EnGenius and it works fine. This is what happens, the agent forwards his desk phone which is logged into the queue to the portable analog Engenius phone. All works until he...

What type of bridge clip does anyone recommend for a 66block. Currently I use a itwlinx 1.5w says tvp3-27 15ohms Or what would be the best bridge type protection?

That's what I was thinking, thanks for the help

So why is the report still showing i have a transf setup along with the number

I have outbound transfer off/disabled, so I thinking that is why I do not have an option 8

I looked at the phone and did the following logged in through f981 option 8 for admin option 2 greetings or cancel call forwarding option 3 setup or cancel call forwarding then turned it off But it still shows the transf on the report for the extension any ideas

I followed all the steps and removed the outbound transfer option however in the report it still show the transf to the unknown phone number I'm just trying to find the location of the transf to remove the number

below is the copy from the call pilot voicemail report the transf and the phone number should not be there 4700     SUB   Name,name           4700       1  24  10  24  10   0   0 R                  NOGREET                  ATDT       4702                  TRANSF     91239489110  

That's what I was thinking, but I don't see any analog lines coming in or punched down.

good idea but the line is setup as loop, not sure why, does anyone know

I've setup everything to receive faxes in outlook and all works normal. However, I would like to have 1 extension receive 2 fax lines. Currently only 1 line is setup in the express messaging box in cp. How can one extension receive 2 fax lines into outlook

nevermind it works, i did not give it long enought

So far no luck using the answer dn. I've added it correctly and it looks good, but cannot get both phones to ring. Do I need to do anything else in order for it to take