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  1. pated66

    Night service issue

    My Vendor is local to that sight, so they're stopping by.
  2. pated66

    Night service issue

    I have a remote site that 'suddenly' (as reported) will not allow callers to leave a message when in night service. KX-TDE200 & KX-TVA200 Callers hear the recorded message twice, instead of once, and never get to leave a message. No programming changes have been made to the system at all...
  3. pated66

    External directory not syncing

    Hi Snowman. They're not in the personal directories. I did try deleting and re-importing the list (it's about 275). Was hoping things would sync up over the weekend, but does look like I'll have to schedule a reboot to see if that clears the issue.
  4. pated66

    External directory not syncing

    I'm sure I'm missing something stupid, haven't touched the directory in over a year Exported the directory, made my corrections & imported. In Manager, only see each contact once Now having contacts that I changed show on the phones twice, once with each number. Even deleted the entire...
  5. pated66

    Auto create conference bridges

    I've got mine setup so the user's extension (or conference phone extension) is the conference ID. Users set their own 5 digit pin. internally, the host and callers use a short code to get into the conference & have to enter the ID & Pin. External callers call a DID that goes to the conference...
  6. pated66

    Call Park / requires 2 buttons to pickup

    I just put TUI:NO_SINGLE_PARK_INSPECT into the NoUser SourceNumber setting & it works great!!
  7. pated66

    Avaya IP Office - Voicemail code won't save

    This happens to me when users don't follow the enforcement rules Complexity: Default = On When selected, the following complexity rules are applied to new mailbox passwords: · No forward (eg. 1234) or reverse (4321) sequence of numbers. · No repeated digits (eg. 1111). · No match to the...
  8. pated66

    Hunt Group Appearance

    Here's what I've done, but I'm sure more experienced users will have different input. For my dept's group, I am listed in the group, but put a "Hunt Group Enable" button on my phone so I can be in or out of it. We only work normal hours, so even if someone is here after hours, the time...
  9. pated66

    Old analog emergency phones

    Mforrence, that worked perfectly, Thank You!
  10. pated66

    Old analog emergency phones

    Is anyone using Ramtel phones with IP Office v500? I'm at a university, so we have several dozen emergency phones around campus. These were all connected to our old Ericsson system & had no issues. Now, when you call out on the emergency phone, it does not disconnect on it's own. Only...
  11. pated66

    500v2 9.1.0.437 rebooting twice a day

    My system was rebooting every 15 days or so after it was installed in January. Found there was a memory leak issue. Vendor installed a patch and the problem has not returned.
  12. pated66

    Voicemail Pro - Playing second .wav announcement in for a Group.

    Pages 201-203 for Hunt Group Announcements. http://www.ipofficeinfo.com/pdf/voicemail_pro_admin.pdf
  13. pated66

    external call forwarding not working

    What version IP Office is it? What is the 'no Anser Time' set at under /user/telephony/ ?
  14. pated66

    Meet me Conferencing setup

    9.1
  15. pated66

    Meet me Conferencing setup

    [afro2] I'm sure I'll be posting about that CMM soon enough!!
  16. pated66

    Meet me Conferencing setup

    Why do you say that?
  17. pated66

    Meet me Conferencing setup

    SONOFAGUN When doing the short code to CMM, I was working in my V500 Digital module, & testing right away, since CMM is not an option under Solution. I didn't got though my other modules and add the short code, after all, I was just testing. But, once I did that, things seem to be working now...
  18. pated66

    Meet me Conferencing setup

    I would try that TTTommy, but the issue really seems to boil down to transfers from Vmail Pro not working. No issues transferring to a valid extension, but the transfer option just doesn't seem to go when my Conf MM short code is the destination. Doesn't matter if it's an internal or external...
  19. pated66

    Meet me Conferencing setup

    Once again, putting the IP Office short code in as the transfer destination doesn't work. Followed this step by step.. https://support.avaya.com/public/index?page=content&id=FAQ108415&group=UG_PUBLIC [nosmiley]
  20. pated66

    Meet me Conferencing setup

    With all the issues, I'm rethinking this plan. Instead of having 1 DID incoming and having the caller input the conference number, I think it's easier and wiser to make multiple conference DIDs, have the caller put in a host provided PIN to verify.

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