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Hi. Have an IPO running 9.1.7 with one x installed on to a 2008R2 server. Works fine outside of a citrix environment but when using Citrix it says' "Checking for Messages" and the call log field is blank. Using IE. Apparently works using IE in admin mode so I assume it is a permissions thing...

Hi All Just one one x server and one VM Pro server. So user is registered at Site A. Wants to Hot desk to site B and use his one x and call assistant there.

Hi. Have multiple sites on an SCN and the users hot desk across sites which works fine. When trying to use ONE X to Hot desk at another site, it doesn't work. Comes up with the message saying "Your phone is logged out" It works fine locally, so if I select "Log in your Phone" and enter the...

We have this issue at times. We use Primux USB ISDN modems which we don't seem to get the issue on but when using the Eicon Diva USB ISDN modem the issue does appear at times.

I have this at 2 sites now, both 9.1.8 and the only thing they have in common is that they both use Drayteks 2860N routers. We have just set up a Gamma Leased line on one system and this works fine on SIP to ISDN calls. Not 100% sure it is the routers as they have said it worked when they had a...

I have the exact same problem. SIP to SIP is fine but calls forwarded out from SIP to ISDN 30 is an issue. I am running 9.1.8 software.ANy advise would be much appreciated.

Hi. We have 2 NCP's linked together. Each site can call each other fine. Site B wants to dial external numbers using Site A's ISDN lines. What do I need to do to achieve this. Is it tie tables or ARS?

Have had this issue on 2 sites. One one I had to remove then reinstall Java and on the other, reinstall one X but with "Run as Administrator

Had this issue myself and had to set STUN to static port block so that it uses the ports defined in the RTP settings and once that was done all worked ok

Iphone

Ok Thanks. Will change the RTP ports to 53000 to 53246. Any ideas though as to why I'm not getting the VOIP connection though outsid eof the LAN??

The only other thing I can see is that UDP ports 49152 - 53246 are open in the Nat/Open ports section on the Draytek 2830 router and the local IP is set to the Server Edition but I can't add that range on port re-direction on the router. Can just add a single port at a time. TCP ports forwarded...

Hi Yes. Sip worker set up with the enable Mobile Voip Client options

We have an R9 server edition and can get the ONE X Mobile client registering outside of the LAN but the voip option doesn't work. We have an external DNS entry pointed to a spare eternal IP address we have and this in turn forwards/open ports to our server edition. The External DNS is for...

You would need to record the prompts for this

Hi. I know you can assign different MOH sources to park locations using shortcodes but is there a way to do this for park bays on soft console or Phone Manager?

Hi The only issues I have had (a few times) is where the local or domain admin log on for the printer service has changed. Also, have you cleared the error log?

Hi. I know it's not the latest R7 but the customer has intermittant issues with IP phones restarting or logging off. They are going to R8 in about a week (Can't do that yet for various reasons) so if there are any kown issues, I could put them up to 7.0(27) in the meantime

Thanks. Appreciate the help. Star awarded

Thanks for the input. Is that the Cisco 186,187 or 188 that worked?