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Theres probably some documentation on this, but I wont have enough time to look it up in the next few days, can someone give me the low and dirty on making a public distribution list? ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

I did see that much, Notecher, however, to leave a message on all of the hotel rooms, wouldn*t that mean whoever the poor sod is recording the broadcast message would have to enter 328 extensions? Is there a way to make recipient lists? ~Sean ----------------------- Telecom Analyst...

Well I found the documentation but, as with all of the documentation I have seen so far, it suggests that Broadcast will go to ALL mailboxes corporate wide, I don't see any way to select particular users, or creating a broadcast-only list for our Hotel extensions (we were hoping to do a...

Actually, let me search AVAYA support ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

I believe the Class of service is all setup right, the broadcast box exists too, does anyone have a menu walkthrough for checking the mailing list and such? ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

I know there is a broadcast mailbox you can set up in AUDIX, we already have it set up, and that if you make a message for this inbox, you can schedule it to deliver to all members of AUDIX. We also have Guestworks installed on this box, is there a way to make a broadcast mailbox specifically...

Ahh...right, Linux backbone = case sensitivity. Let me give it a shot, thanks for the reminder D. ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

So I'm having a little trouble here. I am using FileZILLA on our Telecom server to try and host an FTP service for the AVAYA S87xx servers to upload an FTP backup, but it fails, the error I get from the S87xx is: backup: Performing save translation, please wait..... backup: 40: FTP Error...

LOL...okay...this is goofy, I got it working, however, it took a really close inspection of the serial shroud to realize it was numbered in reverse of what was true. I was wondering why all the pictures had pin 1 on the 5-dot side of the female DB9... Also wmainc, that pinout IS correct...

hmm...what the heck, WMAinc, thats what we're trying, and it doesn't work... ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

If I remember correctly the 302C would work with either 4 or 2-wire, if its wired for 4-wire currently, try flipping it to 2 wire. I know here we went from a 302B (4-wire only) to a 302D (2-wire) and the quality improved quite a bit, I'm assuming because of the newer hardware at play. Other...

Edwin, I'm not making a custom RJ45 to DB9 connector... I made a custom CAT5 cable that rolls over, and its currently plugged into an off-the-shelf RJ-45 to DB9 connector. One of our team members is off to test it for me this morning ~Sean ----------------------- Telecom Analyst...

plah? Okay this only served to further confuse me, I was told by a tech at my corporate offices: 8--1 <--and then plug this side into a regular DB9 RJ45-to-DB9 adapter 7--2 6--3 5--4 4--5 3--6 2--7 1--8 Then what the hell, I cannot find or make cables that will work with this, because I do...

It has to be custom? It can't just be a DB9-RJ45 connector? I know the cable itself should go 12345678 - 87654321, but an off the shelf RJ45 DB9 connector won't work? ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

We have a G350 we need to stick a laptop and console cable too at some remote locations for a one-time IP migration project, however, I'm having a hard time isolating a single cable that works. We have a (boatload) of those baby-blue Cisco cables, that even CDW refers to as a rollover cable (is...

Is there one and how many? Thanks in advance! ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

Pfft. Hahahahaha Thanks Mate! ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

Oh dear god, am I really that dumb? *tries, has been staring at this all day* ~Sean ----------------------- Telecom Analyst, FOI.\\\\_______________

Grrrrrrrrr....no matter what I do, the line to inspect "staff-agents" or "available-agents" ignores the bloody step! This is so frustrating. Do I need to have a completely seperate vector set up to manage queue and call-loading?? Like, vector 1 looks at hunt 50 then says go to vector 51 if...

Hmm...well, I tried to switch 'queue' to y, now if I force it to go to step 6, I don't get 'queue failed' anymore. But step 2 still fails to look at skill 50 and say "yeah, someones staffed, goto step 6" Anyone out there who has done a few of these? ~Sean ----------------------- Telecom...