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Here is an interesting one for you. Last week, Wednesday, I opened a ticket with Commvault due to services on Commserve not starting on boot. Was told to remove all updates/SP5 and reinstall. I did that with no resolution. The next day after doing this, all backups were pending with some...

Windows 2003 Standard Simpana 7.0 SP5 all updates Originally I called in to Commvault for services not starting automatically after reboot. Was told to uninstall all updates which takes SP5 with it. I did that and rebooted. Services still did not start auto so I reinstalled all updates...

Simpana 7.0 SP5 all updates running on Windows 2003 Standard SP2 Anyone had any experience with Commvault and hardware encryption at the physical tape drive level? IBM TS3500 with 3592 tapes. Firmware is up to date. When I enable Library Managed Encryption at the IBM Web Console and reset...

For about a week now I have been seeing this error: "Data Mover could not be brought down gracefully. Please check your hardware." It is reported by CVD and I have seen it referring to two different media agents so far. Commvault support recommended chkdsk /f which I did. No bad sectors...

Thanks for your quick reply! Just reading books online. Can you tell me what agent I would purchase? I am reading about: Image Level ProxyHost iDataAgent - UNIX as well as Overview - Image Level iDataAgent Rick

Commvault 6.1 SP4 all updates applied. I have a situation with one server that has a massive amount of small files. Over 8 million. The scan phase alone takes 4-5 hours. I have already made it a media agent for direct SAN backup and am achieving an average of 250Gb/hour throughput. It still...

Thanks Frbutler, All the MAs have access to the library. We have tried to make our largest SAN attached clients MAs so as to take that traffic off the LAN. I have one mag lib that holds data for 7 days and aux copies to tape for 28/1. Also, a virtual tape facility that basically does the same...

I am trying to explain to my manager the benefits of purchasing GridStor. I have worked in an environment in the past that had it installed from the very start. Now I work in a 6.1 SP4 setup where it was not purchased. We do a descent amount of data (roughly 100TB a month) and have seven...

Thanks for your advice. Added the host file entries all around. Still times out trying to start the firewall daemon. After speaking with Commvault, it may have something to do with one-to-many NAT config not being supported....

Hello- I am trying to install the FS agent on two Windows machines that are behind the firewall. I have installed it on systems behind the FW before so I have the proper ports opened, etc... The issue with these two systems is a NAT. A DNS ping returns a .99 subnet address but their is a NAT...

Correct. There are 60 cartridges defined in Diligent VTF Open. 50 are the first original cartridges implemented last month as 40GB each. When I right click/Properties a tape in CV and click the second tab it reports the native capacity to be 39.99GB. Ok that looks about right for a 40GB...

Thanks...yeah called Commvault and they are saying they have no control over it. Commvault simply receive the information from the Virtual Tape Facility. Kind of turning into a "it's not us" from both Diligent and Commvault. Funny thing is the correct amount appears to be used for the tapes...

We have recently deployed Diligent's Virtual Tape Open v.1.4. There are 61 cartridges defined and Commvault is successfully using the VTF library/drives. The issue is, no matter what size is defined for the tapes, Commvault always reports them as 39.99GB. I'm not sure if this is really an...

Thanks for all of your input everyone... Commvault engineer renamed the commvault dir and reinstalled just as you mentioned Birky. Also, dumb mistake on the second node. Local admin nor my login account to the cluster had been given read/write permission to the cluster resource I was trying...

Thanks for the heads up. This thing is completely fouled up at the moment. I couldn't get the second node to install to the virtual, kept failing with some error about "move data process: -115" as well as others attached. i uninstalled the cluster agent from the first node which had been...

Thank you for all your input. Galaxy 6.1 SP4 I've installed the FS agent to both physical nodes which catches C and E drives F and G are the shared drives Node 1 owns F Node 2 owns G From node 1 I ran the cluster agent install and successfully installed it to the virtual that owns F...

Our Server dept has installed a new MS Windows cluster. Active/Active unfortunately. I have installed the file system idata agent on the two physical nodes. I cannot seem to get it installed on the virtual node. When I connect to the virtual node via IP and run setup it detects the file...

Thanks.. I am a newbie but I went to the SP where the clients I needed to move were associated, chose to re-associate and successfully moved them to the SP that contains the offsite copy. Is that right? If I click the actual "primary" copy the associations tab cannot be selected. If I go to...

I should say "Aux Copy Fails" rather.....

Setup: Commvault 6.1 SP4 with all patches (Win2k3) I have a storage policy that has a primary copy to tape and a secondary offsite copy to tape. I received a request to start offsiting four new clients. These clients were part of a different SP but with the same retention as the offsite...