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As a side not, when using ISDN QSIG trunks, these calls can be made without issue. Below is more information: Calling site: Signaling Group: display signaling-group 805 Page 1 of 2 SIGNALING GROUP Group Number: 805...

Ok, this one is fun (sarcasm imcluded). We have a centralized CM that is 5.2. When calling another facility within our network, we hop through that facility using AAR entries to get there. When making those calls directly, we can do so without issue. However, if I initiate a call to my cell...

We have a main facility with IP trunks to two other facilities. Calls to facility A work fine...the caller hears ringback and everything. For calls to facility B, the caller hears no ringback....just dead silence, but the called party does. I have gone through the signaling groups to bothe...

Hi all. Could someone please advise me as to the load I get into and the commands used to determine which PRI is my clock on an option 81 release 4.5? We want to diminish the number of PRI spans we have by one and want to ensure we don't take down the PRI that we use for clocking. Thanks for...

I'm actually using DIDs, so I don't think that would be of service to me as the DID (VDN) having issues works under every other circumstance.....incoming local calls, cell calls, and other long-distance calls. I appreciate the response though! :)

The system in question is the 5.0 release. The issue is that Qwest Long Distance does not connect calls to this facility. It is the only carrier that appears to be problematic. They are claiming that we are sending back ATP messages (some sort of progress indicator) to them which is causing the...

Hi all, is there a way to make music heard while someone is parked? Some of our users utilize the park feature frequently and were asking if there was a way to provide music while the caller is in park status. Thanks for your help!

Better yet, let me explain. I was asked to set up a "remote" login for a vendor. I'm assuming it is set up as ASG. Is that correct?

I'm attempting to add an ASG profile and am getting a response back saying "Bad ASG key." What am I doing wrong? Anyone care to share? Thanks!

The local calling area where we operate is changing from a 7 to a 10 digit calling format for local calls. Has anyone done this at your facility? Could you share the steps needed to make this adjustment? Thank you very much.