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  1. vic321

    6400 series phones stop ringing

    A lot of times a default assignment in the softkeys is ringer cutoff. Did you check this?
  2. vic321

    Saving announcement on a TN750

    That is correct. You will need as many disks as you have TN750 announcement boards if you want all of them backed up or saved.
  3. vic321

    Saving announcement on a TN750

    Try "save announcement from XXXXX" if you have more than 1 TN750. If you only have 1 then "save announcement" will work.
  4. vic321

    Feature Buttons on 9620 station.

    Support for a 9620 aliased as a 4620 only supports a total of 12 call appearance and feature buttons even though a 4620 has a total of 24 call appearance and feature buttons. Only CM 4.0 supports the 9600 series phones and you do not need to alias them.
  5. vic321

    CMS Supervisor on Citrix Server

    Thank you for the information. I did find out that pre-R12 CMS tis would work but not on the later releases of CMS.
  6. vic321

    Calling from multiple locations

    Whenever you change ars analysis and don't specify which location then the ars routing is for all locations. This limits you to 8 partitions. If you assign your ars routing based on locations then each location will have 8 partitions. First, list locations to see which location each of the...
  7. vic321

    CMS Supervisor on Citrix Server

    Does anyone have CMS Supervisor working on a Citrix server? Should this work? Any help is appreciated.

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