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Ok thanks I will see what release it is tomorrow and let you know. Thanks for your valuable info guys ,really appreciate it ! brad

A call pilot 150.

Hi Curlycord, It is AA , when you call from outside in. I believe it is a 6.1 ? Have you headr of this before ? Thanks,brad

Customer has a MICS . They say that it is doing strange things, like when you enter a ext. it goes to a different ext. ? I said that system is old !!! It has been in use since I have been supporting it, which is at least 12 yrs. Should I try a system power down ? or reseat cards ? Anyone have...

Yes thats what i want !!! Thanks Fireeater !!! and curlycord, thanks for all your help !!!

OK , i will look into the gen del. portion then. I just need to get that voice off of there !!! Thanks for all your help !!!

Ok , you are right ! I do F981 , it says log then 102 1111 and the words appear system mgr and it says Karen Miller is it tied to the ext 21 ? IDK ? I am using phone @ ext 21.

Ok , you guys are going to think I am stupid but have tryed everything I know. So I am here b4 you great Gods Of telecom.When you F983 & log you see sys mgr but there is a old employee's voice on there saying Karen Miller ? Like for the Company dir ? how do i clear that ? Thanks

I will have the customer look at that AT&T invoice again. It does seem strange ??? Also in finding out most phone systems with copper feeding can't create roll-over. But I want to thank you all for your valuable help. It is nice to know there are still many good people out there !!!! even in...

IDK if the phone co. has that blocked but just wanted to know if the system has the capability to roll outside calls if line 1 is busy to line 2 and so on. Then I will have customer drop phone co. service. And yes the customer said that they are charging her that in addition to price per...

Does anyone know if a CICS has the ability to roll outside lines like you pay the phone company to do ? I would like to have the system do it and elimate the 50.00 a month a line that AT&T is charging . Thanks.

OK , I didn't think it would. Thank you for all your help , hawks and Bomb0ne I really appreciate it ! brad

I found out it is a call center type or agent phone. I can't find out how or if it can be used with a CICS? It is similar to a corded 2616 and 2216 but this one is cordless. And the handset looks like a 7406 . Its crazy !!!

Hi, customer has 2216 cordless he wants on his CICS. I punched it down on DN 28 and won't work. Apparently this one is unlike a 7406 which is just another DN. Can anyone tell me what to do ? Thanks

They have Embarq , and they say it can't be done?? Thats what I thought also. But thanks for your information and your time . Sincerely, Brad

Is there a way for a CICS to only show main number or line one number when calling out on a 3 line system ?

How do I program a Legend with my Laptop? Do I need to by that SPM software? Thanks....