I just started a new position that has a S8700 in Colorado and an LSP in Montana both are set up with ACD and there on there own T1's. We have MM 3.0 that both offices utilize. My office with the S8700 is TN 1 and the LSP site is TN 2.
I want our customers to be able to press 0 a get the...
Do you have more information about the offsite PBX? Is it an Avaya product like an LSP? Like ilikeavaya said you need to find out if you have a point to point connection.
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