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  1. ShoestringConsult

    Can't dial 9 - call denied

    Thanks for the link! It was an ARS restriction with an FRL of 0. I changed it to 3 and all is well. Many thanks.
  2. ShoestringConsult

    Can't dial 9 - call denied

    Have mercy on me, I am an IT guy, trying to work on a Merlin Legend in Hybrid/PBX mode. We have a new person and assigned them a phone, but when they try to dial 9 they get a dial tone, but once they start to dial the number the phone says call denied. No other extensions have this problem. I...

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