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Does anyone know where I could get ver 5 and ver 7 or 8 SIP firmware for the 5212/5224 please. I've been in touch with Mitel and they are looking to see if they can find a version anywhere but I'm hoping someone else might have it. I'm aware that i can't jump up level so might need all the...

sorry don't get you wireman, the system has always sent the cli via the CPN, but in the case of the call forward it was show the main cli and not the alog extn that we wanted, changing the step above was the toggle to get this to work. And i'm aware of the CLI sending options from the network...

Worked this one out again and tested it this time! Just needed to set "Replace External CLID" to true in the ISDN protocol and it worked a treat, took the cli from the CPN sub settings.

After testing kwbMitel has it right, the call never really show any other CIL other then the default, It did change however if I dialed the DDI or the internal number but I still could not control what was sent of via CPN Dn or DID. Sad face! I guess my engineers will just have to figure out...

I've just worked this out [wink]. If I use one of the embedded analogue extn's and use the same call forward follow me third party on that extn then I can control the outgoing cli for the call diverted via the extn programming.

Hi, I have set up a hunt group with a DDI, that is called forwarded to a mobile as a out of hours number. The guys that use this have asked if I can change the CLI of the outgoing call to be something different from our main number. I have set the hunt group with no members and they divert it...

Hi, had a customers 5000 go down last week and after a while came back up. The customer said he had a problem with a switch and it brought down a lot of other things on his network, but when he rebooted the 5000 as a stand alone system it still had problems. below is a copy of the error logs and...

Sorry its a 3300/mcd/MiVO. That didn't work, we had to go back through our back ups to find one that didn't have the corruption.

Hi, One of our MiVoice Bus systems has created a weird problem with the VM. When you go to the programming page for MLAA the page count just keeps on going up. Also some of the data on the page is corrupt in that you have four 0's as one of the options. Also the pages for the Voicemail boxs just...

Got to the bottom of this, BT were letting us send what we wanted. The system was set up to use LCR and send 141 as the access code so barring the cli from going out. The customer wanted one extn to send his cli but the rest to withhold it. SO i just got the one user to press a line key when...

Haven't put a system in an 020 code for years and can't remember how many digits are send in a DDI, is it 6 or 7. Just sorting out the database for a new install so I have less work onsite so currently can't do an onsite test.

Trying to set up outgoing cli on a NCP500 with ISDN2. Currently when the customer dials out they send no CLI. If they prefix with 1470 then they send a base cli. I need to set it up so one extn sends out a cli. I have tried filling in the ISDN CLIP field with the full number and with out the...

Have ACD set on a customers system and the managers user the dss keys to see who is on the phone and who is not. My worry is that the extn number under the key is not the ACD users id but the extn number of the phone. As long as the right user log's into the right handset with their ACD id could...

I have a customer that will not use Wi-Fi for health reasons and wants a cat 5 point in an area of her house that already has a 20 pair cable ran to. The house is very large and very old, so running cables in the house has always been a big problem. There are some spare pairs on the twenty pair...

Hi Looking for an XML template for setting up Mitel phones on the 3cx, mainly using the 5330 handsets. Thanks in advance

Hi All, I have a problem with pick ups off an ring group, here is the set up. Incoming call hits a MLAA, then rings the ring group, users sitting near the group would like to pick the call up but can't by any of the typical means, eg 8 or pick up key. All handsets on this floor are in the same...

I know if i can turn off the camp on that i'll have 10 more people that will want it as soon as the word gets around. So to have to create 10 ring/hunt groups for these extns that are part of hunt/ring groups and pick up groups already, just to turn off camp on is silly. Turning off the tone...

I have 100 users and one doesn't want camp on.

And you'd be able to turn that camp on off?

Would the COS of the trunks over ride that anyway as for the Hold timer or would the user Camp on timer come first?