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Hey LoopyLou, Thank you for the information and no I wasn't confusing on how to do it It just wasn't working the way it was suppose to going by the directions. However, we did rectify it today as it looks like the mailbox needed to be deleted prior to deleting the extension. I deleted the...

Update on this. I deleted the extension and recreated it. I then assigned it another IP phone like I was setting up a new one basically. Unfortunately, the same thing happened again when I tried to assign it to a speed call number. Questions: Can the forwarding button be assigned to the phone...

Yes, I did go through the directory to try to find it.

I am trying to locate the two numbers that refer to this original problem. 2. I have two users that I'm trying to forward their extensions to their cell phones. When I try to add the Speedcall number, it tells me the it is already defined in the directory and errors out. I've read up on it and...

Lol, sorry for the confusion. I have a Linux shell background and it is similar thats all. What I referred to as the maintenance shell is simply the Maintenance Commands option. I did the Locate Number and the Locate Extension to try and track it down and they both come up as "Line Not in...

Hi everyone. Thank you for all this good information. The software version is 3300 ICP Call Control 39.0.3.15 Here the updates: 1 - Probably need to set the rerouting in the call rerouting form - compare to other phones that work. This was the problem and is fixed now. 2 - When you are...

I have a couple of different problems that I wanted to see if anyone knew about. Unfortunately, I inherited this Mitel 3300 system and I'm not overly familiar with it. 1. My specific voicemail doesn't work correctly and any calls never make it to the voicemailbox. What happens is that the...