Search results for query: *

Does anybody ever had experience with Contactstore missing on recording particular calls? I am running version 8.0 and the respective Contactstore version. I have put in recording to "mandatory" this way the call is not started in case of no channels available, however I have noticed calls being...

Thanks TLPETER It worked straightaway. Only had to add a shortcode to match the DDI digits with the internal extension number.

I have a request from a customer requesting to have an automatic attendant that plays a recording warning prompt for all the DDI numbers. Therefore my question goes, which parameter should I use within the VMPRO call flow variables, so that I can be able to create just one callflow for all the...

Thanks for your feedback! It is a bit disappointing in a way that I could amend the registry key and now we are restricted to the this limit. Is there a document that shows that this limit will be rectified in release 9? Cheers!

Is there anyone that knows where the registry key is located within VMPRO R8 to increase the recording limit from 60 minutes? Thanks!

Can anyone tell whether the IP DECT solution is able to rollout on the fallback system in case of a failure of the main system in case of an SCN-Fallback setup?

Thanks tlpeter!!

Is there a way how I can disable the 2nd ethernet port on the IP Phone? I want to prevent anybody from hooking his phone to a phone placed in a conference room for example.

ok I meant Resilient, in case one system goes down, ip phones roll to the secondary...as described in the knowledge base however licensing requirements are not quite clear.

When you have 2 x IP500V2 in a redundant configuration meaning that one system is purely standing by in case that the primary fails, what are the licenses that I need to duplicate (apart from the hardware costs involved for cards etc) to have the second one operational?

Can anybody interpret the below? I cannot get a sip trunk to work on this IP Office. I have it running on an IP 406V2 running 6.0 (18) 959587mS SIP Reg/Opt Tx: 9 REGISTER sip:217.15.110.4 SIP/2.0 Via: SIP/2.0/UDP...

Thanks! this must be great

Does anyone know if there an MSI package install for the softphone? Thanks!

Yes an email goes tru with no problems.

Hi yes I have specified the mailbox for archiving pointing it to the mailbox on the secondary server, but with no success.

I have installed a second MS exchange 2003 server so that all the emails sent & received on the primary server are archived on a single mailbox residing on the secondary server. Reason being not to increase the size of the primary exchange database. Everything is set up however the emails are...

We have replaced a BCM system with an IP office and replaced the firmware level on the nortel IP Phones to connect with IP Office, and everything is ok. Is there a way how to roll back some phones with the Nortel firmware so I can connect them back to the BCM? Thanks.

I have an IP500V2 giving me an alert in System Status that the embedded voicemail "current state: storage full". I have a mailbox on a huntgroup receiving messages and have "forwarding" to an email address set, therefore no messages are supposed to be stored on the embedded card. How come this...

ok great stuff! Thank you very much!

I have an IP500 V1 system licenced with voicemail PRO running version 4.2 and would like to upgrade it to Version 8.0+ Is it just the following license that I need to get it working: 267792 IPO LIC UPG R8.0 or do I have to purchase 267786 which is IPOR8+ ESSNTL EDITION+LIC ( I am assuming that...