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I have found that if any number dialled that is local for example a number 01274 252914, if i leave out the STD code (01274) the call rings right away. here is my ARS table analysis Page 1 SPE A ARS DIGIT...

I am working on an issue that I am having. Recently they changed to a new LCR provider and ever since then they have been experiencing a 6-7 second delay befor the call rings when dialling out. I checked the ARS table and the maximum numbers that were allowed on outgoing numbers was 11 I...

Hi I am using an ESS setup with 8720 servers. i have two sites. on one of the sites when the phones are not logged on ie they do not have an extension number you can still dial internally, but the other site you cannot , you do not get a dial tone until you log on an extension number. is there...

I have an intuity lx audix. is there anyway of extracting a vmail that has been left on a users phone. i need to be able to extract a message and turn it into a wav file or something so that i can give it to someone on maybe a RAM stick.

Hi , I am setting up video conferencing on a Csi.( I am in the UK) I am using isdn 30. But when i plug the cable from my ds1 into the video conference unit it doesnt work. i cannot bring my trunk group in service it stays out of service , i have busied and released and reset board etc. has...

Thanks for the idea buddy. When i press F5 at the field you are talking about i only get the option to type audix if i try LX it doesnt accept it.

Hi I have an intuity Audix LX and an 8700 duplicated server on one site Main site) and an 8700 duplicated ESS on another site 2miles a way with an ip link between the two sites. Th issue i am having is i have agents who use group voice mail boxes, for example voicemail box extension 1160 is...

Hi There, I have avaya IP dect 3616 phones. the issue that I am having is programming the feature buttons on the soft keys. on some of the phones feature like HOLD,TRANSFER,CALL-DISP appear only when i press the FCN button at teh bottom of the phone and some of them appear in text on the...

Hi, Its a G3si Version R12

i have a major alarm on card-mem , when i run test card mem it passes all tests. when i try a save -trans it says internal translation data is corrupted. what do i need to do to delete this alarm

I have mapped an extension to a mobile number by using the command change off-pbx-station mapping i have entered the extension number the app which is EC500 the mobile number and all the other relevant fields. do i have to use a prefix of 9 and also when i do a status station on the extension i...