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We use Symantec's Backup Exec Desktop/Laptop Option which is very smart in how it backs up PST files. Instead of attempting to backup the entire file, it will recognise when an new item is added to the PST file and only copies that single change to the central store. This is also very useful...

if its on an automatic download from MS - you can untick the download and OK - it will ask if you wish to ignore in future - just OK again and itll never bother you again. I've seen this come through lately also. Regards James James O'Neill BSc (Hons) MBCS

Hi We encounter a problem where one of our remote users comes into the office - and they end up losing their documents from their My Docs. My Docs is redirected by GPO to a server share - which is set to be available offline with a 2GB limit (5% of HDD). The user only has 100MB so I know...

thanks for all your help - i think i tried everything i could - it seems the hard drive was FUBAR and i didnt have one which would fit it. Since returned to user! :o) James O'Neill BSc (Hons) MBCS

You should be able to open the documents, and also 'save as' Microsoft Word documents. I have open office at home - but I am sure it just opens Word docs normally... Or should be able just to do an 'Open With...' by right clicking the docs. I can't test now as I don't have it here, but I will...

Cheers all, I will try the suggestions above! :) I did try to find a PC with a spare hard drive to see if the PC would boot off that instead, but ill see if i can find a PC to put the Vista hard drive into. The strange thing is, if you keep attempting to "Start Windows Normally" after several...

Hello I am trying to fix a colleagues home PC - it's on Vista (yuk!). When you try to boot normally it just gets to the Microsoft Corp loading bar screen, then blue screens and memory dumps. It seems to complain about the ntdll.dll file. I have tried Safe Mode and it blue screens with a STOP...

Hello We use Group Policy to redirect user folders to their space on our File Server. We have made no changes to this, but since yesterday one of my users has changed from his network folder to his local C drive My Docs. It is only affecting one person, and the GP is still has the same...

Hello One of my remote users is unable to scroll in any applications. He is using a Lenovo R61 - Type 7735-cto with Windows XP Pro. One strange thing I did notice was the cursor changed to a Scroll Bar when I opened Mozilla FireFox, so it seems a scrolling lock-type function has been...

Hello Wonder if anyone can help me... My domain admin account keeps getting locked out, roughly every 15 mins due to wrong password attempts being tried every 5 or so mins. Under the event log i get this: Event Type: Failure Audit Event Source: Security Event Category: Logon/Logoff Event...

Excellent, thank you mate, i did think of doing that but decided in my head it wouldnt work! Just tried it though and its happy. Cheers, James James O'Neill BSc (Hons) MBCS IT Manager UK & Ireland Saint-Gobain Ecophon Ltd

Hello I'm having a bit of a dumb morning today, Im setting up an application and its asking for the SMTP Server, i am running an exchange 5.5 server... any idea where i can find out the smtp server address for this 5.5? Thanks James James O'Neill BSc (Hons) MBCS IT Manager UK & Ireland...

Hi Paul He normally has internet access from his laptop, but I can unable to check the rest as its actually at the logon screen its giving him the error message. The message is something along the lines of "The system cannot log you on, the "ZA" domain is unavailable. " I then asked him to...

Not 100% sure if it will work, but if you ping the gateway using -a it should resolve the hostname if it is a PC as opposed to a router etc. i.e. ping -a xxx.xxx.xxx.xxx Give it a go James O'Neill IT Manager Saint-Gobain Ecophon Ltd

Hello I have a remote user on a laptop using WinXP, he is attempting to logon this morning but is getting the error message "Unable to log you on because the domain is unavailable" (well, something close to that! :o) ) He normally works remotely and he said the last time he logged on was...

Hello! One of my new PCs here is running Windows XP Pro. When my user goes to Start Menu > Search she was getting an DEP (data execution protection) error coming up saying it is preventing the application from running. I changed the boot.ini file to have NoExecute=AlwaysOff which stopped...

Hi Bob Thank you for you time... Here is the IPConfig /ALL after she has disconnected: Windows IP Configuration Host Name . . . . . . . . . . . . : OFFICECOMPUTER Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing...

Hi Bob an Colin.... Thank you for you time... Bob - Here is the IPConfig /ALL after she has disconnected: Windows IP Configuration Host Name . . . . . . . . . . . . : OFFICECOMPUTER Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown...

Hello I have a user who VPNs onto our network, after she disconnects from the network she is unable to use her own internet connection to access her emails and browse the web. to give you an idea of what is happening and what I have tried so far read the emails below: (She has also complained...

Hello I have a user who VPNs onto our network, after she disconnects from the network she is unable to use her own internet connection to access her emails and browse the web. to give you an idea of what is happening and what I have tried so far read the emails below: (She has also complained...