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I wish someone would mess with this handset... Unfortunately it has only been on my desk. So I shuold default it and try again?

Jeffthephoneguy, did you get a response from Tier3? I'm having the exact same issue. Same software version as well.

Can anyone tell me if this will work. s8300/g350 media gateway at central site with 35 IP Offices out at branch offices? The customer needs centralized VM at the central site. I need 4 digit dialing across the WAN to all branches. Thank you in advance.

I need to be able to transfer directly to VM using the User name not the extension. If I create a shortcode of: #xxx Voicemail Collect #N It works fine to transfer directly to VM using ext # but need to be able to transfer directly to VM using User Name Thanks in advance

The correct code is: [9]N; Nsi 123-456-7890 Dial 3k1

Is the echo for internal, external or both? Int he world of Telco's Echo is caused by the 2 to 4 wire conversion going through a hybrid.

I'm just curious where you live so I don't move there... I thought I lived at the end of the earth...

Also check to see if you are using Silent Supression... That will also kill DTMF

What is your thought process on the cross-over cable?

Had similar issue and it is related to the external power supplies being underpowered for digital stations that are comletely full. We contacted Catalyst and they contacted Avaya support and overnighted us aphysically larger external power supply and the problem went away.