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Reason codes BCM400
We want to do activity codes for all user's (which are not just for agents). Is it possible to do a activity code for all user's within the system?- noobtech
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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Reason codes BCM400
Hi guys, BCM400 release 4.0, we have a call accounting softwore (genesis). Is there a way during a call that we can enter a "reason code" for the call, so it can be tracked? please let me know, as we have an immediate need for this.- noobtech
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
