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Hi CTCINY I do have release 4.0. Unsure about the patching. Could you tell me how I could check? Also how/where would I set up the CAP/KIM assignment? Sorry to appear so green. Only had the 400 a week. Cheers

Hi I am trying to add key expansion module to a 1140e on a bcm 400. It seems to connect to the 1140e but I am unable to use any of the keys. Is there something I need to do to make the KEM work or should the bcm automatically recognise the module?

Hi gwebster I have the USB ATA but it doesn't fully function with softphone version 1. On a handset that provides it's own power I can receive and transmit but none of the dialing functions work and no hookflash. On a handset that doesn't provide it's own power there is nothing. Looking on the...

Just on the offchance. Have you tried it with the Algo 4900 USB Analog Terminal Adapter?

Thanks gwebster. We only bought this system about a month ago. As I see you are a vendor could you advise me on the best way to get my kit upgraded and do you think I should bear any of the costs for this or is it our vendors responsibility.

Thanks. Do you know if the version 2 softphone works with the version 1 bcm50 or does the whole thing need to be upgraded?

Hi I have several i2050 softphones (version 1.4.0) I want to upgrade to the latest verson. I have downloaded the upgrade from the Nortel website. When I try to install the upgrade it fails saying you must have a previous version of the 2050 installed to be able to upgrade. Which I obviously do...

Hi Can anyone tell me of a reliable usb handset that works well with the i2050 softohone. Nortel only seem to do heasets for softphones. Thanks

Hi Can anyone tell me if hunt on busy and call forward no answer are possible on a BCM 50 Cheers

Hi All We have just installed a BCM 50 and I am completely new as to the programming of it. I am trying to set up call forward no answer and hunt on busy for a i2050 softphone. Any help would be appreciated.

Also how can I tell if I have package 251

Hi John No I don't have cdr working now. I did search for cdr but not much use can you please post the steps for it.

Hi Can anyone tell me if it is possible to make a log of all calls received by a dn and also of all calls made by a dn. If so how is this done. Many thanks in advance

Also are there any problems associated with doing this on a live system

Hi Can anyone tell me how to add a new DID range to the IDC table. Thanks

Worked great. Thank you.

Hi I have an analogue and a digital set both with the same dn. Can anyone tell me how to change the marp from the analogue set to the digital. Many thanks

Works perfect. Thank you

Hi I have a PA who answers calls for the MD. Can anyone tell me how she would allow a caller to leave a message for him in his mailbox. Have tried just transfering the call to mail with no joy.

Thanks CWhy but the MARP is on the digital.