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  1. SimonAt

    MM5.1: Can't locate statement

    Hi KP, That's exactly the statemnt that I'm looking for but the mailbox is configured with an ARIA TUI. According to the Aria Statement Definition guide 482 is "Your fax has been queued for printing". Can you tell me which TUI document you found statement 482 is "The person you wish to leave a...
  2. SimonAt

    MM5.1: Can't locate statement

    Thanks for your reply KP. UNfortunately I've already looked at the Statement Definition guide and it doesn't show the message I'm hearing.
  3. SimonAt

    MM5.1: Can't locate statement

    I should add, that there are no custom prompts, unique attendants or call apps configured on this system. It is completely standard config.
  4. SimonAt

    MM5.1: Can't locate statement

    Under MM5.1, when a mailbox is full, callers hear "The person for whom you wish to leave a message does not have enough available space in his or her mailbox. We are unable to take you message at this time. To disconnect press 1. To enter another number press 2". Having read Avaya's statement...
  5. SimonAt

    UK 999 calls from LSP locations

    Thanks Matt, I am happy to do this with the sites that have local gateways but it's likely that we'll be rolling out sites that are simply end-point registrations and therfore won't have an local trunks. As you'd expect, we've also got a plethera of carriers (BT are one of them) for resilience...
  6. SimonAt

    UK 999 calls from LSP locations

    CM5.2.1 2 Core Data centres (Main & ESS) with multiple gateways across the country. All ISDN circuits are in the data centres. If a user at a gateway site makes a 999 call it will route out from the Data Centre with it's CLI, not the CLI from the "edge" site. How can I change this to reflect...
  7. SimonAt

    Apache Tomcat vulnerability on MM5.2 (MSS)

    Can anyone tell me where I find the current version of Tomcat on my MSS? I've looked in the Software Version list in the MSS browser but it's not listed there. I need to upgrade Tomcat to remove some vulnerabilities (remove the default credentials of admin/admin and tomcat/tomcat from the Tomcat...
  8. SimonAt

    MAS remote access

    I've accessed and fully tested MAS's through ADSL, PSTN and VPN using GoToMyPC, Symantech PC Anywhere and DamWare with no issues. The biggest problems you will find are around port numbers and ACL's. I would strongly recommend that you creat an additional IP address for these purposes so that...
  9. SimonAt

    MM 3.1 upgrade not available?

    There is no migration path from S3400's to 4.0. You can only go to 3.1 (with some functionality) on S3400's. Avaya is due to release MM5.0 shortly and you'll need to buy S3500's for anything beyond R3.1.
  10. SimonAt

    OpHist.mdb file size

    Hi Ken. You can also stop services and copy over it with a blank 1kb ophist.mdb file and then restart services. You can just make this file yourself with MSAccess.
  11. SimonAt

    Avaya Patches.

    Nothing to worry about anseo...just treat it the same as any othher patch and nstall as normal.....it's cold.
  12. SimonAt

    CM 2.1.1 to 3.1.3 with multiple lsp's

    Yes, you can upgrade remotely but depending on the version of server you have on your LSP sites you may need someone onsite to press the button when the server reboots as some (S8300A & B) are known for not popping the CD drive!! There are 3 methods of upgrading. 1)Send the CD to site and run...
  13. SimonAt

    Differences between CM 2.1.x to CM 3.1.2?

    go onto support.avaya.com and do a documentation search on CM 3.1 fr WHitepaper
  14. SimonAt

    Can't Conference while on Meet Me

    Depending on your CM version Meet-Me only allows 6 parties. Is it possible that yo're adding more to the call?
  15. SimonAt

    s8700

    Hello! I notice that your handle says "Vendor" so you should be able to go therough the AVaya BP portal and download any offer version.
  16. SimonAt

    New Expert on the block

    Hi all! In answer to the earlier question about how many ACE's there are out there and soneone saying that the number apears on the certificate...this number s notvalid cos it's a running total and not the total number of currntly vlaid ACE's. Don't foget...they expire! There are just over 5400...
  17. SimonAt

    Routing calls using IGAR

    You cannot use IGAR fr permenant routing over PSTN. It is designed for DR scenarios only. Using CAC@s below your network bandwidth would force calls over PSTN or by entering an F in the ntwork regions but Avaya won't offer any support when you force it or use it in this way
  18. SimonAt

    mgc list

    If you can show but still not set the it's because you're probably in the wrong context. Type sess mgp and then conf before running te SET command. If you mess up type clear mgc list but be careful....it'll bin all 4 settings in the MGC list. once you've done this you'll need to set the recovery...
  19. SimonAt

    DUP MAJORS

    If you perfomr a server interchange WITHOUT FORCE this will tell you more. If it fails with an error it is likeley to mean that there is a fault with the duplication. If it succeeds then it's possible that CM is mis-reporting the fault. Perform a couple of forced interchanged and then clear...
  20. SimonAt

    QoS Settings

    Depends on what changes you're making....tell me more.

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