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I have 3 4621SW phones that their display went blank. Everything else works. Any ideas what could be causing this? Thanks

Hi, i need to upgrade a G700 to a later ver. Does this requite a restart and disconnection of service? Thanks,

Actually i used a button programmed as int-aut-ans and works fine, thanks anyway.

Hi there, i'm trying to configure this feature on a 4610 phone. Is there a programmable button or a field in the station page? Thanks,

Hi, I have an MM716 VH2 that is not detected in a G700. CM is 3.1.2. The MM710 and MM711 are working fine. Any ideas? Thanks,

I get the "No Net No APs" on the 3606 display. I set up the SVP server according to instructions but the problem seems to be between the 3606 sets and the Cisco Access Point. Is there any setting on the AP that need to be configured for connecting the 3606 sets? Any ideas?

Dear All, I have a problem with the softconsole and I will appreciate it if someone can help me. When I try to start the application I get the following error: "Softconsole cannot start because start because either iClarity is running or could not be started. Please exit iClarity if it is...

Hello All, I have an S8400 media server running CM3.0 I have a major alarm (DLY-MTCE) and when I do "save translations" I get the following error: "internal translation data is corrupted". Any help on how to overcome the error will be appreciated

Dear All, I am trying to use VAM Manager on a S8300/G700 but with no success. Do I have to use a specific licence on the system via RFA? Is there a manual for this VAM on how to connect it to S8300? Thanks

Dear All, I have an S8300 w/G700. For the past 2 days I cannot "save translations". I have a minor alarm " DLY MAINTENANCE and the system cannot save translations. When I try to "save translations" manually I get the following error "Translation Save Locked out". Do you have any idea what is...

hi i have one ip office and definity. i connect the ip office with the definity (voip) and is working OK!!! exept from the tranfer. if i make call from the ip office to the definity and the guy at the def..try to transfer me its working. FROM the ip office site the transfer is not working. it...

hi i have one ip office and definity. i connect the ip office with the definity (voip) and is working OK!!! exept from the tranfer. if i make call from the ip office to the definity and the guy at the def..try to transfer me its working. FROM the ip office site the transfer is not working. it...

Hi there, When there is an external call to the attendant and then transferred to an ext. if the call is not answered then it shows the attendant number instead of showing the external call number. CM is 2.1 Any ideas? Thanks

I have updated the c-lan to fw16 and 1 4602 phone so far. The problem still exists, and even the updated 4602 (2.3) is giving an NAPT error now and doesnt register. The latest CM1 load (1.3.2) refers to Media servers only in Avaya support and i coulnt find a description for Definity G3si R12. I...

Dear All, I have installed an S8300 with G700 gateway and the problem I am facing is that there is no ring tone on analog sets. I can make calls from those sets but when I call these sets there is no ring tone. Do you have any ideas how I can fix the problem?

Communication Manager is 1.2 Indeed the C-Lan is outdated (now it's FW16 i think) but the phones which are 1.8.3 are only outdated by the latest version 2.3. But then why the 4610 (ver. 2.2 and 2.3) don't need to be reset?

C-LAN is HW01 FW011 IP 4602 phones are 1.80

This happens when the firewall resets (for security maybe) and the 4602 phones need to be manually reset (press # twice). The 4610 phones seem to override this problem. All ip phones use static IP's. Can i do something from the IP phones side or it's a firewall issue? Any ideas? Thanks

I have a problem getting the isdn-cc field of the CDR from the iolan+ server. Everything else is OK except that field. Even in the case of ppm(analog trunks) is ok. Why the isdn-cc field is always zero? Any ideas?