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  1. MSantamaria

    How to tranfer call to our automated system.

    It is a CallPilot 150/Mini Version 31.10.14.22 from web application. Please advise.
  2. MSantamaria

    How to tranfer call to our automated system.

    Hello, We set a CCR Tree and a Call Center. Now I need to find a way to transfer a call, once we picked up such call, back to our starting menu. For example, a customer want to speak to hr but he chose sales from menu. We picked call and tell him to choose the right option. At this moment...
  3. MSantamaria

    Setting "0" as repeat menu key

    I want users to repeat menu play when they press 0 key. But the path choices I have are Menu, Info, Xfer, and Lv Msg. Can somebody assist me? I have already downloade many pdf but I don't see it anywhere! Thanks.

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