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Off the top of my head, the BCM is not on the network since it is not picking up a IP on the building subnet. Thus one would need to take a laptop and crossover cable to connect to it directly and access the documentation as well as control the unit. Guess I'll let them go ahead and submit a...

Thanks for the responses, and sorry for being vague in the description. The administrator at this location has done this before, having used a telephone. However, apparently when two other offices were consolidated into this office in December, and the vendor installed and configured the new...

I'm trying to help a friend find the correct sequence of buttons to select to get to the Auto Attendant, and especially the General Message, of a BCM50 system with CallPilot. Or possibly a location on-line with the documentation to do this and update the rest of the messages as well. On other...