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It is a CallPilot 100, I found some labels on it :-) Thanks for that information. Is this a system that you would recommend to upgrade and expand and continue to use, or are there better options available? I rebooted (unplug, re-plug). Now I'm confused. I don't recall if I tested this both ways...

Thanks again for the suggestions, I really appreciate it. I'll give the reboot a try later today, thanks. As far as upgrading goes, what can be done with a S/W upgrade? Can I get more functionality, more voice mail boxes, etc?

There is also a selection under the "CCR Transfer Node Properties" for each configured key, called "Outdial Tyoe", and my choices here are "Line->>", "Pool->", "Route", and "Intercom". They are all set to "Intercom".

Here is my System Properties page. (link) I just made the change from Table 1 to Table 2 yesterday, and it didn't alter the behavior, so the way it is working now is the same way it was working with Table 1 selected (as far as I can...

Yes, I'm using Tree 2, only because I was making changes to test. I created a new Tree 2 and eventually used it instead of Tree 1. Here is my current CCR page (link) I don't understand your last section about KSU? When we dial for an outside line, we just dial out, we don't use any other...

Thanks for the replies! I have 8 total phones, most are T7208's, and one T7316e. I also have a speaker phone (Polycom). When trying to dial extensions, I am using the intercom button. The extensions are 3 digit. In my Greeting Table 1, there is no "Disable DN Dialing" setting. I posted an...

I've been handed administration of our phone system, so I'm by no means an expert. I've searched the forums, read the docs, logged into my web interface, and have made some successful changes. Now I'm stuck, and I hope someone is willing to point me in the right direction. I don't know a lot of...