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  1. pflamingo

    nortel networks

    thread799-1549234
  2. pflamingo

    Nortel Networks T7316E Key Indicator Modules

    I need to replace the receptionists' telephone and it has two modules attached to it. I am using a new telephone that is identical to the one currently being used. When replacing the telephone the system is giving us an add on error when we attached the modules to the new telephone. It is my...
  3. pflamingo

    Nortel Networks ACD Skillset

    I have a skill set set up and when the last available agent using the Make Not Ready feature the system is automatically hanging up on the customer instead of going to the voice mail box.
  4. pflamingo

    Nortel CallPilot 150 Reporting Issue

    When I run reports, i.e. Agent Audit Report, the time and date is not corresponding to the report period. Is there a way to resolve this issue?

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