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Hello, I'm playing with the merlin mail version 3 system again. For some reason, the auto attendant is not picking up. The auto attendant greeting is still there, but when you call into the main line, it just rings on everyone's phone, and if they don't pick up, it goes to mailbox 10, which...

Hello, I'm playing with the merlin mail version 3 system again. For some reason, the auto attendant is not picking up. The auto attendant greeting is still there, but when you call into the main line, it just rings on everyone's phone, and if they don't pick up, it goes to mailbox 10, which...

Touchtone Tommy, you are the man!!!!!! You ever make it to Michigan, I owe you a few beers:)

When someone else on the system picks up a line, I can see the line light up on this unit, and if I hit that line button, I can hear them on an outside call, but if I just hit one of the line buttons to get outside, it lights red for a second and then goes out, and you get no dial tone.

Hello, I can dial internally, but cannot get an outside line. I checked the restriction and this extension, which is 18 is set to unrestricted. Thanks

Hey, I was able to program this system from the MLX-20l, and fix all the mailboxes, setting calling groups, etc.. The only problem I have now is I have one MLX-10d, that will not call out. I can get the internal intercom and that is it. I checked the programing on the line buttons, and they...

Thanks everyone! I called avaya and got the pricing. I sent a request to management and we'll see what happens. Take care

Thanks for the reply, The local manager unplugged the system while cleaning out the telco closet to days ago, which is when the system orignially went down. We were called to help set up an extention after that, but the phones were already not working properly. No one has any contact...

Thanks Unfortunately, it's already hosed. I can get into the system menu from the mlx-20l by clicking the menu button, then system program, then system. I tried setting the mode to behind switch in here. It restarted the system, and everything is messed up. I can get dial tone, but can't...

Hello, I hope I'm not asking a question that had been asked a bunch of times, but I kind of got stuck at work supporting a very old phone system. There's a box that looks to be the controller, but I can't seem to find any documentation that is specific for this unit. It appears that there...