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  • Users: roche
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  1. roche

    Backup individual mailbox

    I have about 5 mailboxes that I need to backup today. The only software that I have is ntbackup. I need to make a pst file that has the inbox, deleted, and sent folders. Is there a way to this in exchange 2000. Thanks Also the users are not aware of this.
  2. roche

    Bridged Appearances limit?

    Hello all, Is there a limit to the number of bridge appearances that can be used. I am wanting to bridge station 1234 onto 30 other phones. I have a G3CSI version 9.
  3. roche

    Groupshield Question

    Current setup: Groupshield detects an attachment as being a virus, quarantines the virus and sends the email out to the recipient with a txt file stating that the attachment had a virus. I would rather that the email never reach the recipient for it causes confusion galore to the end user. Is...
  4. roche

    E-Cas Connectivity Problem

    Try to busy out the cdr link and then release it the commands are: busy cdr pri and release cdr pri Also have you tried rebooting the ECAS box? good luck roche
  5. roche

    Remote Desktop freezes on disconnect

    Testing out remote desktop. I can connect via remote desktop just fine, the problem is that when I select to disconnect the remote computer freezes up and I have to hit the reset button. Both computers are on the same network and both are xp pro. Roche
  6. roche

    Dead Air Calls

    I've seen this problem occur when I was working in a call center. I had our telco and avaya look into it for months with no avail. So we discreetly started calling some of these numbers back and found out that everyone of the ones we called had call-waiting. These customers were calling in...
  7. roche

    Network Monitoring

    Hi all, is there any software out that will let us monitor stuff like who mapped to a workstation harddrive and what files were looked at while they were mapped?
  8. roche

    Delivery to the following recipients has been delayed

    Yes I can see them sitting in the queue. I believe that the problem is at the far end server but I just want to cover all bases here before I start pointing fingers.
  9. roche

    Delivery to the following recipients has been delayed

    I turned on the SMTP log and sent a few emails but they do not show up in the log.
  10. roche

    Delivery to the following recipients has been delayed

    Yes that has been done. We have many employees trying to send email to this domain.
  11. roche

    Delivery to the following recipients has been delayed

    It goes straight through when I send it from my personal yahoo account. I can see the messages in queue on the server with an error that says: An SMTP protocol error occurred.
  12. roche

    Delivery to the following recipients has been delayed

    Email Address checks out OK. I did an nslookup for the domain on my exchange server and it sees the domain. Anything else I can check?
  13. roche

    Delivery to the following recipients has been delayed

    I am getting the same message and it is only from one domain. The status field shows 4.4.7. I am new at this and am wondering what I can check on the server to make sure that the problem is not on my end. Any help is greatly appreciated.
  14. roche

    ntbackup restore

    Hello everyone, very new at this... We use ntbackup to backup our exchange server and I am needing to restore a single user mailbox. When I go into ntbackup and select the restore option I see three folders which are: logfiles mailbox store public folders When I click on one of these folders...
  15. roche

    Dialing 4-digit from one switch, thru another to the destination switc

    Have you checked the AAR analysis screen to see if there is a route for node 3. Should look similar to below: Dialed Total Route Call Node String Min Max Pattern Type Number 221 7 7 11 aar 1 223 7 7 11 aar...
  16. roche

    Event Viewer not working

    Any fix for this yet?
  17. roche

    Intuity Fax Messaging

    Having a problem receiving faxes that have graphics in them. This particular one is a multipage docment and I can receive it one page at a time but not all together in a single fax. I am thinking that it could be the memory load of the fax or maybe a timeout issue on the intuity. Any...
  18. roche

    Not booting correctly

    Win98. Boots up but can only see the wallpaper on the desktop. No icons and no task bar. I can press F8 during bootup and select the DOS prompt option and then type in win from within the windows directory and then windows starts? Any ideas on why it won't boot. Thanks
  19. roche

    IVR Listen feature

    If you have displays on your phones then there is a field on the Feature Access Codes form called: Self Station Display Activation. Assign this field a FAC and when entered in from a station the extension number and port number will pop up on the display.
  20. roche

    Coverage path only sending calls to 1st alternate ext.

    Also Try the command: LIST TRACE STATION #### Then call that station and see if any denial messages show up on the terminal screen for point1 and point2 of the coverage path

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