We recently added a few IPO's to our AlarmTraq (www.alarmtraq.com) Server that we normally use for alarm monitoring on our g3 products.
The alarm information provided by Avaya is a bit lacking in detail. Doed anyone have any additional info on what the alarms mean?
We currently maintain a large number of Avaya Definity, S8x00 system and have been using Expert System to monitor our customer base, the cost is extremely expensive and we are now looking for an alternative.
Expert Systems claims it can clear 95% of alarms remotly, but experience shows that...
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