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Does anyone have a batch file that will delete the spooling file on the master terminal, move the .spl files over to EDC on the server and rename them to .req? This would save a ton of time. Thanks.

I notice after the store has been put in redundancy mode, there are extra event files on the terminals only. The terminals all are imaged with the same burn and I've checked to make sure that files like Events-s.cfg are not there. As soon as the store is up in redundancy mode, and I can still...

Whenever we have to put one of our locations in redundancy mode, end of day runs at 10:00 PM regardless of the time set in events.cfg & aloha.ini. We noticed that an extra file, events001.cfg is generated on every terminal. Even after deleting all of these files, end of day runs at 10:00 PM...

No, it happened again last night and they had not settled the batch. I called Paymentech and the credit card had been authorized but it wasn't showing in the store's EDC. It showed up in the Audits Report under the servers name, but that was it. They had to close the ticket out to cash and...

Occasionally, credit card transactions disappear off the system. The server will go in to add their tip, and the transaction will be gone. It's not spooling on a terminal or showing up in EDC. However, when we run it through again, the customer ends up getting charged twice. Anybody have any...