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  1. ctphoneguy

    MWI Staying Lit When No New Messages are Present

    Thank you for your input and your quick response.
  2. ctphoneguy

    MWI Staying Lit When No New Messages are Present

    Thank for the information. It is something I never thought of. I will try it.
  3. ctphoneguy

    MWI Staying Lit When No New Messages are Present

    Below are the specs. of the systems: Manager version: 6.1.15, Firmware version: 4.1.12, VoiceMail version: 4.1.40, Phone: 5420 There is an ext. that has the message waiting indicator lit even when there is no new messages. Through the source number the phone is programmed to have the MWI lit...
  4. ctphoneguy

    Some users are not showing up in the dial by name directory

    Some users are not showing up in the dial by name directory on the phone sets. The Ex Directory checkbox is unchecked and all users are put in the same. The version of Manager is 5.2 and the IP Office is a 406 version 3.2. Anybody have ideas as to what is causing this?

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