We currently have an IPoffice 500 setup and are recording calls with an external voice recorder connected to a mirrored port of the PBX on a Cisco switch sniffing the packets. This setup has worked well but now as most people are not in office we have twinning active and those calls are not...
When I use the Manager software the IPO shows up in the selection screen but is greyed out. I can log in through the webpage but that always seems to show as in offline mode and I can not figure out how to get it out of offline mode. I have tried older and newer versions of the Manager software...
I know this is a Definity forum but it's the closest I could find. I have a customer with a standalone Audix (grey rackmountS3210R) connected to CM 5. The client would like a read only administrator added for the Audix. Is this possible?
We are trying to change the AAR/ARS dialing without FAC feature on syste-parameters-customer-options page in a CM6 install. In RFA this was just a matter of going to regenerate a license key and placing a check mark next to the feature and regenerate the licesne. However I am having trouble...
Currently I have a G430 chassis with an S8300 and CM loaded on the hyper-visor of the S8300. The CM has been in production for well over a year now and recently the client wanted to add an H.323 trunk over the internet.
The CM 192.168.x.5 has the G430 192.168.x.7 as its default gateway(which is...
Is there still an embedded CMM/embeded Messaging available in Avaya Aura 7. We are trying to perform our first install of Aura 7 today on S8300E servers in G430 chassis with the new Avaya customised ESXi platform and after installing the OVA I do not see messaging when I log into the CM. Did...
Good day, I am trying to configure a VIC2-4FXO card in a Cisco 2901 router so we can have our long distance calls go out over loop-start Vonage type boxes.I have added the 4FXO card to slot 0/1/0 as there is already a T1 interface in slot 0/0/0 for local calls and am now trying to figure out the...
There was an issue with certain 655A power units with a serial number from 06R40200XXXX to 06R40600XXXX, where the 5th and 6th digits indicates the month manufactured, taken from Avaya PSN PSN000888u. This issue does not seem to describe your situation but I would still check the serial numbers...
We have a CM6 on an S8300 and I would like to know if we have the right LDAP manager username/password recorded. Can someone tell me how to test or change the manager password ?
Trying to make coverage paths for phones that first go to a Hunt group then to voicemail if no one answers
ie: call extension 220 internally it rings 3 times at 220 then calll goes to hunt group 400(with 4 phones assigned) and rings 3 times then goes to voicemail for extension 220.
Can someone...
We currently have a customer with a KX-TDA50 installed in their house and they have a KX-TD7694 wireless handset. One of their lines has call waiting on it now. I would like to know how to switch to the second call on the same line from this phone. Can they just reselect the line and it will...
I currently have a client with a Intuity audix/ Intuity lodging setup on the same box. The client wanted to place broadcast messages to their guests. We setup the IT admins phone as the Guestworks lodging admin to test broadcast messages which worked well but it made the voicemail think their...
P.S. So you have to add a login group not a user and choose prof69 for the name change the access mask to 10069 in that from. you then go to the new user you created and assign him to secondary profile prof69 as well as susers for primary as it will error out trying to add prof69 before you...
I take it this is CM 4 you are adding this profile to.
I had a fun time with that myself. You should read this document http://support.avaya.com/elmodocs2/white_papers/comparison_of_administrator_account_management.pdf it shows you the difference between CM 3 and CM 4 login setups. I got...
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