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Remember also that CICS has an internal AA, as well as the AA in the voicemail. Roddy MacLean, Province of PEI.

Hi Danny: If I understand the issue correctly, you can likely fix this by using the link function. If the called party can answer the line, instead of the extension. If they want the call to go elsewhere, Feature 71 acts like a hookswitch flash at home. You get CO dialtone. Then dial the...

Reading this 6 months late so you likely have your answer. I haven't scoped the voltage from the Bogen, but I would agree with mforrence. The piezo in the phone then does its faint warble. The piezo is wired across the tip/ring before the hookswitch. We have modified standard analog phones by...

Is this a new install? Are line pools set up and activated on each set?

Thanks Brian, I'll give that (those) a try!

Good Morning: I am using the web interface to record voice prompts on a Call Pilot 150. Click record, recording begins in a second or two, record message, click stop, recording continues until the GUI catches up, leaving a second or two of dead air on the end of every message. Recording from...

Thanks for your help guys

Lines appear but do not ring on 227, appear and ring on 221. I tried to talk her into Appear and ring, but no joy.

As memory serves, to ext 235 for voicemail. Thanks for bringing that up, any idea for a workaround so that 227 can be left forward busy to VM and still back up the receptionist?

Good Morning: On a CICS 30AGK12 with three incoming lines, I have the following situation. Typically the receptionist at 221 answers all calls before the flash picks up on the fourth ring. When she takes a break she forwards her phone to 227 where an alternate takes calls. What is happening...

See if you can find some M series sets to try. I have noticed in a couple of installations that the microphones in T series sets are 'hotter' than the older M series.

You should find "intercom buttons" under "line access" which is under "Configuration".

I am by no means an expert, but I believe that if you do have an 8 port expansion card, beware. Please somebody, correct me if I am wrong, but I believe that if you remove the expansion card and then power up to test anything, you may cold start the CICS and you will have a lot of programming...

Recently I have had two Startalk Flash units fail, I suspect due to dirty power. In both cases, the flash unit itself survived nicely, but the software card failed. I was able to get both units operational again by replacing the cards. Both customers NOW have UPS on their systems, BOTH had...

Once a line is busy, it's busy. Unless the provider is CFB the line, you won't get any calls on other lines. Having said that, are you sure you are paying $50. for just rollover (CFB)? Per line? Around here (PEI, Canada) I'm sure it is free.

Serge9, can you clarify two things for me? 1/ Can you hear the audio on the bix, after you punch down the wire from your radio? 2/ You said the ohnmeter reading was 1.92 and 1.85,.. Is that ohms, or kOhms? Something to try while you are working with the amphenol connector. Listen to the...