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Me too, that's why I checked them first. And of coarse the blue pair were the last I tried, and this was just a regular patch cable I cut to use with my volt meter. So there you have it.

Blue is usually 4 and 5. Thanks

Well the 1416 was working, just not the module. Joe2938 when I tested the PS it was actually the blue pair that had the 48 volts on it.

oy oy oy oy oy! I have to fess up! When I went down to try tlpeter and joe2938 suggestion. I saw lights on my module. So I went back to the main desk and noticed that the two wires were swapped! This is what the replacement receptionist did last week. She was tidying up the area and unplugged...

Ok, I'm back. I found out that when this started to happen last week there was a new receptionist there. Is there a way that you can turn off the DBM32 from the 1416 itself? Not having to go into the Manager.

I replaced all components with brand new pieces. The replacement 1416 actually updated itself when that was first connected. So I'm at a loss.

This is our main reception desk. There are no other phones programmed for the DMM32

Yes the cable connections are correct.

Thanks Telecomboy, so it is suppose to flash. Which it definitely doesn't do. So what gives!!

You all got me double guessing my self so I went and check all connections again. And they are good. Arrrrgh!

I replaced the 1151 with a new one and I also tested the output of that PS and it is supplying 48V.

The jack works fine. I forgot to mention the 1416 itself works fine. It's just the module that is not working. Also I can dial any local extension from the 1416. So I'm guessing the extensions are programmed with Manager.

It's really troubling and frustrating because I literally swapped out all of the components and I'm still having a problem. That's why I am so interested whether these LED's flash for a couple of seconds when the module powers up. At least that way I know if it is getting power.

Just looked at Manager and they are programmed.

Well that's what I was wondering. could this be a software issue. I t was working fine for 3 months since I replaced the 1416 it is hooked up too.

No just the one module.

Thanks for getting to me so quick, btw. Is there a LED light check when you first plug in the DBM32? I forgot if there is.

Yes I had to buy a new DBM32 to get a new cable because I couldn't find the cable only. That's a $59 dollar cable! Arrrrgh! And yes I tripled checked all my connections.

Hello, I have a simple but yet a perplexing problem. my DBM32 Module just stopped working for no apparent reason. So I have been troubleshooting the cause for a couple of days now. The first thing I tried was to replace the 1151 power supply to see if that was the culprit, but still no lights on...