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Sounds like her phone/user is not adding a "1" in front of the numbers in her call log (either that or "91"). Have try just trying to use redial, does that work? Thanks, Brad@AAAPhone.com www.AAAPhone.com

I will go back to 3.2.99 then back up to 4.1.12 and see if that clears it up. I don;t think my guy went to 3.2.99 first so that's might be it. I will let you know. Thanks, Brad

Hello All, I have a customer that has a 412 that we upgraded to 4.1.12 on Friday. We thought everything was ok but we found out today that when they make an outbound call (on PRI) and get a voice mail tree or anything that they need to press digits for the digits are not recognized. So if a...

NOPE changing the Direct Media Path did not fix the problem.

Network is pretty basic. Just business cable going into the Kentrox, no other boxes. I'll know soon if un-checking DMP fixes the problem. I will post my results.

I'll give it a shot. I thought that might be it as the tech tip says to turn it off, I just have to wait until I can reboot to test. THANKS!

We have 2 IPO's connected through a VOIP SCN. The 5621SW VPN Phone creates the VPN and registers with the IPO just fine and I can make and receive phone calls. Calling other extensions works just fine also EXCEPT when I call an extension that is part of the other IPO (the one we are connected...

We have 2 IPO's connected to each other using 3 voice channels of a point to point T-1. We are able to dial across the T-1 and ring extensions on the remote side and hold conversations. The problem we are having is that about 2-3 min into the conversation the call seems to drop off. The call...

Thank you very much for the help. We got the two IPO's talking to each other but now after about 2-3 min on the phone the call drops. What's odd is the call still shows active in system status (on both IPO's). We are running 4.1.12 Any ideas why the call would drop?

I though so. The problem is my tech (whos has been working on IPO for years) is having a herd time getting it to work. Can you (or anyone) give an example of the short codes and some T-1 setting we might want to check so I can pass it along to him? I would really appreciate it. Thanks!

Hello, Is it possible to connect 2 or more IPO's together with point to point voice T-1's? The T-1 connecting the locations together have 3 channels dedicated for voice (this is replacing a Magix) used for calling between locations. Also we want to set up the 2 remote IPO's to dial out using...

Thanks for the replies!!! Yep I installed 3.2.57 on the IPO and 3.2.33 on the VM. I will try lowering the VM one release to see if that corrects it, I'm just hoping it does not break something else. Thanks Again, Brad

I'm having a problem where the VM pro is not recording messages, greetings and names correctly. If you talk too soon after hearing the beep signaling you to start talking it is not recorded. It's like there is a 2-3 full second delay before the PC actually starts recording the speech. Any ideas?

I have a laptop and a PC connected wirelessly to my D-Link Wireless G router. I just started to notice that as the day goes on each of the computers connection to the router gets slower and slower. For example, when I turned my laptop on this morning my wireless connection status showed my...

The Microsoft windows upgrade advisor is comming back telling me that my graphics card will not support Vista Aero user experience and that after installing Vista I should upgrade my graphics card. How can that be with dual Nvidia GeForce 7800GT cards in SLI mode? Is the adviser wrong or is it...

Can't you just delete the Call Pickup Any shortcode and then just build it for the users you want to have it?

I you pull a config in Manager the IP address setting is under system / LAN 1.

Most of the time no audio is H323/Port related.

Figured it out! Build shortcaode that looks like this *99 TN- blank Line ID- 0 Feature- Dial Direct Hotline Put the shordcode as the prefix for the line. Now when you press that line apperance it gives you the real DT not the IPO DT.

The local telco's message notification is a studder / broken dial tone on a POTS line that is in the system (406v2 3.1.65). Even though the phone has an aaperance button for that line on the phone you never hear the stdder dial tone when there is a message (I'm pretty sure this is because you...