Extra power supplies were used for each of the DMB32's. They have been replaced as part of the troubleshooting process. According to the PoC, the issue is sporadic and only occurs after an active call at the affected extensions. It does not affect all of the DMB32's that they have, only a select...
We have a new client with an IP Office 500 V2. They were set up with a number of 1416 phones with DBM32 units so that they would have enough programmable buttons. The issue that they are seeing is that the DBM32 modules will occasionally "lock up" and light most or all of the buttons. The only...
We have a client with an IP Office 500 and a 23 channel PRI. They have recently moved to a new location and switched to a new provider at the same time. Since the move, two users have experienced very frequent denied calls with the "number busy" message on their display. While watching on the...
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