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  1. Pinto Islam

    Calls from vector does not go to voicemail, but does if station called directly

    Update I ended up changing my vector to route 1620 to the fully qualified PSTN number. Essentially going out and back in. When I called our support team, they are telling me since the original call was already covered at 1609, you cant cover that again at 1620. Apparently Avaya cannot do cover...
  2. Pinto Islam

    Calls from vector does not go to voicemail, but does if station called directly

    Hello, Here is my setup: station 1609, has Coverage path 609 Coverage path 609 > 2 rings then go to vdn 7914 VDN 7914 > Vec 792 Vec 792 Collect 1 digits after announcement 7913 route to number 7912 with cov y if digit=1 route to number 1620 with cov y if digit=2 station 1620 has coverage path...
  3. Pinto Islam

    Dialing 4 digits, digit manipulation to go over AAR

    Kyle555, I wanted to thank you for the quick reply. Using your method I was able to make it work exactly the way I had planned.
  4. Pinto Islam

    Dialing 4 digits, digit manipulation to go over AAR

    I would greatly appreciate it if someone could help with this. In our system, we are using 4 digits for internal dialing. We have a SIP trunk with another PBX. We use AAR code #9 and 5 digits to call that PBX. (for example if I need to call 76123, we dial #976123) Currently 6xxxx is not being...
  5. Pinto Islam

    How to create access code to route calls over new trunk group?

    The new trunk group is more for testing. Ultimately I will move the new PRIs to the old cards and trunk group. Here is my current setup. 2 DS1 cards providing 2 PRI connection from a vendor I setup a Adtran 908E connected via SIP to our main IP PBX. I will provide 2 PRIs out of the Adtran that...
  6. Pinto Islam

    How to create access code to route calls over new trunk group?

    I have recently inherited an Avaya G3 v15 system. I used to do basic station maintenance on Avaya about 8 years ago and never did big changes. So I have very basic understanding on this system. It currently has 2 DS1 cards connected to PRI. It has a CO trunk card (TN747) that is not in use. I...
  7. Pinto Islam

    Electronically switching PRI connection

    Hello, Hoping someone has some idea/suggestions on how I can accomplish this. Here is our scenario: We have a primary PBX and backup PBX that are not connected to each other in any way. We have 4 PRIs connected (using blue cable) to a primary Gateway which connects to the primary PBX We have a...

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