im running off BCMS, is it possible to have the AUX reason codes, currently we just have just the 1 option for Aux. is it a case of only CMS can do this?
Thanks in advance
Hi,
could anyone help me, I'm looking to disable the mute option on the Avaya terminal. first of all is this possible and secondly how?
Thanks in advance
This is my 1st day and 1st post so bare with me.
I need to put together a business case to change our wallboard from a two lined dot matrix to a plasma. can anyone help or point me in the right direction.
We opperate a small call centre but this is growing rapidily and hoping to change from...
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