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  1. MerlinzLair

    Transfer from mailbox to extension

    Dawn you can set the Personal Attendant of the mailbox(es) to 1356 and then record at the end of the greeting "if you need ... please press 0" which will send the call to 1356. Otherwise you could have a caller application like Ken mentioned but that can get a bit complex depending on the way...
  2. MerlinzLair

    How can I see a list of users

    In the \Avaya_Support\Tools\FEDBQuery folder on the MAS execute the FEDBQuery.exe program, select option 2 and provide a filename (something.csv will allow you to open it in Excel). Use Option 3 to dump all users.
  3. MerlinzLair

    OpHist.mdb file size

    In the VMSC click on Tracing System and then Operation History Collection. Shorten the number of days before events expire. The next time it runs the cleanup it will delete expired events and shrink the size of the database.

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